“I have spent all of my career in the health care. Given a choice, I wouldn’t do anything else.”
Upon graduating masters in pharmaceutical and commercial sciences in France, Sebastien worked in Sanofi, a world leading pharmaceutical company, for twelve years, where he held various positions in business development and marketing across multiple therapeutic areas and geographic markets.
In 2011, he assumed a management position in Sanofi China focusing on diabetes portfolio and it was a great experience.
“I met many knowledgeable and committed people (Chinese Ministry of health representatives, hospital leaders, etc.) and well, I got the sense of all that could be done in this dynamic country, where many healthcare-related needs remain unmet.” - Sebastien Gaudin.
Later on, he got the idea of a digital health startup that could address the consumer’s mistrust for medical services in China, a recommendation platform similar to TripAdvisor but dedicated to healthcare. He then left Sanofi to launch The CareVoice in early 2014.
Embedded health is transforming the traditional role of insurers from passive claim-payers to active partners in their customers’ health journeys. By integrating health services—like wellness tools, virtual care, and personalized health content—directly into existing insurance apps and digital platforms, insurers can offer continuous value beyond claims. This shift not only enhances customer satisfaction and engagement […]
“When you talk to customers, I would say both we have to make sure that insurers are willing to embark on the journey with us and that it addresses their needs. But ultimately, the end user is super important, if solutions are not compelling for the end users, you know, it doesn’t work.” – Sebastien […]
The Asia InsurTech Podcast was catching up with Sebastien Gaudin, a co-founder and the CEO of The Care Voice. The last time we spoke with Sebastien was in September 2019, when the company first launched its own operating system Care Voice OS. Taken the past two years into account, the team has now launched The […]