Mr KV Dipu is President and Head of Operations & Customer Service at Bajaj Allianz General Insurance. A management graduate from the Indian Institute of Management, Lucknow, he spearheads the digital transformation drive at Bajaj Allianz, leveraging start-ups from fintech/insure tech globally, while leading a team of ~ 1000 people in nearly 200 locations. He joined Bajaj Allianz in 2016 after a stellar career of nearly 20 years with GE Capital.
In this episode, we talked to Dipu KV, the President and Head of Operations, Communities & Customer Service at Bajaj Allianz General Insurance which has won a number of awards for its digitization activities and its mobile app has over a million downloads. However, like all insurers around the globe, Bajaj Allianz has experienced a […]
The current global pandemic has accelerated digital transformation in the insurance industry globally. From insurance distribution to digital claims, insurers are digitising along the value chain. But how to prioritise investments? And are required skills readily available? In our AIP LIVE special on Monday, 8th June we discussed digital transformation strategies in the Indian market […]