Qoala is a Multi-Channel Insurtech company on a mission to humanize insurance through a combination of new product creation supported by scalable technology and photo-based claims, assisted by machine learning. Qoala aims to delight customers by creating a seamless customer experience through parametric claims and personalized products while helping insurers reduce costs and risk through digital fraud detection.

Qoala collaborate with leading insurers to develop new insurance products to drive insurance awareness through use cases such as flight delays, hotel quality checks, e-commerce logistics, phone screen damages etc. and reach customers through a wide network of ecosystem partners.

Headquartered out of Jakarta, Indonesia, Qoala’s founding vision is to provide customers with a multi-channel insurance solution across SEA. Qoala is now the first Insurtech in Indonesia, recorded in the Financial Authority Service’s Sandbox.

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