EP 45 – Shefali Sonpar- Global Thought Leader – Business Transformation Is Going To Have a Modular Approach


Michael Waitze worked in Global Finance for more than 20 years, employed by firms like Citigroup, Morgan Stanley and Goldman Sachs, primarily in Tokyo.  Michael lived and worked in Tokyo from February 1990 until December 2011.  Michael always maintained a particular focus on how technology could be used to make businesses more efficient and to drive P/L growth. Michael is a leader in the digital media space, building one of the biggest and fastest-growing podcast listener bases in the region.  His AsiaTechPodcast.com show has listeners in more than 170 countries and his company, Michael Waitze Media produces some of Asia’s most popular podcasts.

Experienced leader empowering Insurers to drive growth through digital transformation. Shefali is passionate about building business solutions based on the transformation power of digital and data - pushing innovation boundaries – exploring the possibilities for technology impact on business.

In this episode, Michael Waitze talked to Shefali Sonpar, a Digital Transformation Evangelist. Shefali spent 20 years in the global insurance industry, mostly on the IT side and is a global Thought Leader in digitization of the insurance industry. Originally from India, she has worked all over the globe including Europe, US and Canada. 

Shefali believes that 2020 is a new area for digital transformation due to the use of AI, machine learning and blockchain. She predicts that leveraging new technologies will significantly improve customer service as well as other parts of the insurance value chain including fraud detection. 

Michael and Shefali talk about insurance penetration in Asia and the role of education and the insurance regulator as well as Michael’s favorite topic, alternative distribution in the context of digital transformation. Shefali also shares her view on women working in insurance. She explains that organizations do not care about gender as long as the job gets done. Therefore, in her opinion, women can achieve the same as men in the insurance industry.

Episode 55