EP 55 – Tom Duncan, Hendra Tan, and Mike Eksteen – Insurance Innovators – Can We Speed That Up Through Technology?


Theresa is the founder of the Asia InsurTech Podcast and a Thought Leader on innovation in insurance in Asia. She has worked for ten years for leading multinational insurers in Europe and Asia before turning to management consulting and venture building with the goal of transforming the insurance industry and helping shape its future in the region.

Tom Duncan

Tom is the Head of Insurance at Grab, where he oversees the strategic direction and development of the insurance offering in Grab Financial Group. He and the team are on a mission to help address the insurance gap in Southeast Asia, by using technology and data to design innovative digital solutions.

Hendra Tan

Hendra has more than 19 years of financial industry and consulting experience focusing on risk analytics, risk management, Basel II compliance, credit risk management, ICAAP, and Stress Testing. In his professional career, he has involved and playing key roles in more than 25 risk management projects in 7 Asian countries. He is a frequent speaker at various seminars in various countries like Hong Kong, China, Taiwan, Indonesia, and Vietnam.

Mike Eksteen

This episode is brought to you by:
This episode is brought to you by:
This episode is brought to you by:

In this episode, AIP founder Theresa Blissing recorded at Insurance Innovators Indonesia in Jakarta. She is joined by Tom Duncan, the head of insurance at Grab, Mike Eksteen, the VP of Digital at Chubb Asia Pacific and Hendra Tan, the President Director (CEO) at PT. OneConnect Financial Technology Indonesia.

The panel is discussing the importance of partnerships and ecosystems. Chubb has a strong partnership with Grab in Southeast Asia. While all agree that partnerships with ecosystem players and startups can mean massive opportunities and access to new customers, they also bring lots of challenges for legacy insurers.

Pak Hendra gives insights into PingAn’s partnership and ecosystem strategy. In their home country, PingAn has built a large and very successful ecosystem with AutoHome and Good Doctor. Internationally, their Global Voyager Fund is investing in startups around the globe and via OneConnect they offer their tech solutions to insurers and banks in Southeast Asia.

Related Podcasts

Episode 69