EP 63 – Lars Heibutzki – CEO Allianz Ayudhya General Insurance – It Needs to Be Fully Integrated Into the Platform

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Michael has previously worked for major international organisations including Morgan Stanley, Goldman Sachs, UBS and CitiGroup as well as supported and advised local tech giants like aCommerce and investors like Ardent Capital in Thailand. Since 2016, Michael has been running his media business hosting several tech podcasts in Asia.

Lars has been with Allianz for over ten years, including the last four in Asia. As Chief Distribution Officer for Asia, he played a key role in setting the foundation for the Asian franchise by driving the professionalization of the regional agency force and significantly expanding the Bancassurance and partnership network. Prior to joining Allianz in 2007, Lars worked at McKinsey & Company for more than six years serving clients in both the insurance and asset management sectors as well as the technology/telecommunications sector in Europe, Asia and North America.

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In this episode, Michael Waitze talks to Lars Heibutzki, the CEO of Allianz Ayudhya General Insurance, Thailand. Lars shares insights about how Allianz is empowering its people with technology. The Company has built its own tech capabilities with Allianz Technology mainly around core systems but is also working with external providers to get access to the latest tech tools. 

Michael and Lars talk about the new normal and how COVID-19 will change the insurance industry long term. We will likely see an uptake in digital-enabled business models and a restructuring of players as well as InsurTechs. 

While the global pandemic is causing major challenges, it also removes roadblocks the insurance industry was facing. Agents, for example, are forced to adopt digital tools in order to remain competitive and execute sales in times of social distancing. Allianz recorded an increase in D2C sales and a higher adoption rate of their digital sales tools by their agents and brokers.  

Other companies mentioned in the episode:

TQM 

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