EP 41 – Mitesh Jain – CTO co-Founder Symbo Insurance – Exactly at the Point of Need


Michael Waitze worked in Global Finance for more than 20 years, employed by firms like Citigroup, Morgan Stanley and Goldman Sachs, primarily in Tokyo.  Michael lived and worked in Tokyo from February 1990 until December 2011.  Michael always maintained a particular focus on how technology could be used to make businesses more efficient and to drive P/L growth. Michael is a leader in the digital media space, building one of the biggest and fastest-growing podcast listener bases in the region.  His AsiaTechPodcast.com show has listeners in more than 170 countries and his company, Michael Waitze Media produces some of Asia’s most popular podcasts.

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In this episode, Michael Waitze spoke to Mitesh Jain, the co-founder, and CTO at Symbo Insurance. Mitesh previously worked for Deloitte and worked on the rollout of Obamacare in several US states. After coming back to India he founded and exited tech HR startup Happy2Refer before he co-founded Symbo in India in 2017 and which shortly after expanded to Singapore. We previously recorded a panel with Laurens Koppelaar, CEO of Symbo Singapore. Find the episode here.

Symbo serves the insurance industry across product, distribution, and operations and all lines of insurance with capabilities across reinsurance and direct insurance (general & life, personal & commercial). For direct insurance, the startup helps source and design risk-appropriate insurance coverage for clients, build distribution and affinity networks to drive large scale insurance penetration and offer policy administration and claims assistance services.  Their reinsurance platform is a comprehensive workflow automation solution built to digitize and facilitate the exchange of complex reinsurance transactions amongst clients, reinsurers, and brokers.  

Mitesh explains how Symbo is taking a customer-first approach and is developing new products together with customers and then finds insurers to underwrite them. Two examples are fitness insurance and marathon insurance. He also touches on how Symbo is leveraging technology to reach tier 2 and tier 3 cities in India that show very low insurance penetration

Other companies mentioned in this episode:

GoJek and Grab

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