Insurance Executive Panel – Bryan Smith, Nadia Suttikulpanich, Christopher Dennis

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Experienced leader empowering Insurers to drive growth through digital transformation. Shefali is passionate about building business solutions based on the transformation power of digital and data - pushing innovation boundaries – exploring the possibilities for technology impact on business.

Nadia Suttikulpanich, head of Fuchsia Innovation Centre and Fuchsia Venture Capital for Muang Thai Life Assurance (MTL). She drives development and engagement between people and business through innovation from both tech and non-tech perspective. She wants to change the paradigm of insurance by making it more accessible and inclusive through the use of relevant data and healthcare technology. Fuchsia team have launched Asia’s first dynamic pricing health insurance coverage for diabetics and first health insurance coverage through telemedicine.

Guest
Bryan Smith

Mr Bryan has been the President and CEO of Allianz Ayudhya Assurance PCL since 2012. He has been driving the organization to grow steadily until it has become a leading life assurance company in Thailand. Mr Bryan was appointed as Allianz Country Manager in 2019, responsible for the overall business of Allianz Ayudhya in Thailand. He also holds the CEO position of Allianz Ayudhya Capital PCL, a listed holding company with Allianz as major shareholders.

As CEO of Luma, a Thai-based MGA with activities in Thailand, Vietnam, Cambodia, Myanmar, Laos, Mongolia, Bangladesh and France, Christopher is currently driving rapid expansion of technology- based health insurance initiatives across the region. Prior to joining Luma Chris was active in the insurtech space for Danish insurtech company Tia Technology. Most of his career has been within health insurance and employee benefits with companies such as Bupa, Global Benefits Group, Europ Assistance, ERV and Euro-Center across China, Hong Kong and now Thailand. Christopher has established several operations for international insurers, overseen turn-arounds in China and Thailand, built health insurance strategies and launched new health insurance propositions in China, Hong Kong, Thailand, Vietnam and Laos.

As part of ITC + DIA WordTour – Thailand stop, we had a panel discussion with Bryan Smith, President and CEO, Allianz Ayudhya Assurance, Nadia Suttikulpanich, Fuchsia Innovation, Muang Thai Life Assurance and Christopher Dennis CEO Luma Health.

Covid has changed many aspects of how we do business. The panelists share their experience, what changes they are seeing in customer behaviour and how their employees are adapting to the new post Covid requirements like no touch, paperless transactions, virtual meetings.

Digitisation and the digital ecosystem seem to be the way ahead for our industry. What are the supply chain dynamics for technology adoption and what would be your recommendations to insurers to create a cohesive digital ecosystem that create better products and customer experience?

Given the evolving landscape of healthcare and adoption of healthtech, how is provision and delivery of healthcare impacting health insurance. Has technology adoption made healthcare more inclusive; and is the penetration of helathtech different in different markets across the world?

Want to hear more from Nadia? Listen to our podcast episode with her here.

Episode 45
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