Ep 08 – Evan Tanotogono – The Challenge of Incorporating a Digital Work Style Into Corporate Culture


Michael Waitze has been podcasting with some of the best investors and business builders globally and discussing all things startup with them from an Asian perspective. Michael worked in Global Finance for more than 20 years, employed by firms like Citigroup, Morgan Stanley, and Goldman Sachs, primarily in Tokyo. Michael always maintained a particular focus on how technology could be used successfully to make businesses more efficient and to drive P/L growth. Michael is quite skilled at connecting people and capital to innovative ideas and is a trusted advisor to both investors and founders. Michael is a leader in the digital media space, having pioneered the concept of a podcast network in Asia while building the biggest and fastest-growing listener base in the region. His flagship website, AsiaTechPodcast.com, has listeners in over 130 countries and is available on virtually every podcast player that supports RSS feeds.

As the Head of Digital Channel at Sequis, Evan aspires to democratize life insurance in Indonesia through digital innovations. To support the vision, Evan has been leading a full-fledge digital team consisting of multidisciplinary talents from business, marketing, to tech and analytics. Prior to joining Sequis, Evan led the Marketplace Category team of Tokopedia and was accountable for defining marketplace strategy roadmap and establishing business operations. Evan started his career with The Boston Consulting Group, focusing on People & Organization, Operations, and Strategy topics.

This episode is brought to you by:

Evan Tanotogono is the General Manager and Head of Digital Channels at Sequis Life, an Indonesian Life and Health Insurer founded in 1984. Having worked for Boston Consulting Group and Indonesian unicorn Tokopedia, Evan brings new perspectives and fresh ideas to the insurance industry in Indonesia.

Evan gives insights into the insurance market in Indonesia and details how insurers can reach new customer groups with digital products. He shares his views on why building digital products has been challenging for insurers and stresses how important culture and mindset is to drive digital transformation. Currently, the mindset of most insurers is to accept restrictions instead of blazing new trails. He notes that ‘digital first’ companies will commonly ask, “What do we want to do?” Incumbent insurers tend to ask, “What can we do?”  This is a completely different mindset and it is up to digital transformers like Evan to try to change this.

In Evan’s opinion, the biggest threat for insurers is internal. It includes the corporate culture, a lack of digitally native skills and legacy processes. He shares his experience on how to attack those issues and debunks myths around hiring digital talents as a silver bullet. People strategy should be one of the core topics when shaping corporate digital strategy and Change Management is an important part to infuse digital culture into incumbents.

Related Podcasts

Episode 8