A history of consistent directorship performance driven by a strong passion for technology, customer experience, data insights and always trying new ways of working. Over 15 years of experience in advertising, marketing, mobile solutions, digital delivery for brands like McDonalds, Australian Government and a multinational insurer.
I have extensive experience in strategic thinking, research, project management, digital transformation, data and platform transformation as well having architected and lead a start up from the grounds up to 20 million user base today in China.
Embedded health is transforming the traditional role of insurers from passive claim-payers to active partners in their customers’ health journeys. By integrating health services—like wellness tools, virtual care, and personalized health content—directly into existing insurance apps and digital platforms, insurers can offer continuous value beyond claims. This shift not only enhances customer satisfaction and engagement […]