In this episode, Michael Waitze talks to Celine Le Cotonnec, the Chief Data Officer at AXA Singapore. Celine has spent 17 years in Asia, mostly in China where she was in charge of new technologies for the French embassy and she worked for car manufacturer PSA before joining AXA and the insurance industry in 2017. With her unique experience of developing use-cases for connected-car data, she is now leading AXA’s data initiatives in the region.
Celine gives an overview of use cases implementing big data and artificial intelligence solutions in insurance and discusses different technologies. She shares her view on data sharing and how this can or cannot create value for insurers. She also discusses how autonomous cars will change the business model of insurers.
Michael and Celine also talk about how to transform an insurance company towards a data-driven organization. Celine shares how they are upscaling employees within the organization and how they are changing mindset and culture over time. She gives insights into the future of work and shares what capabilities will be needed in the coming years and wicht roles will go away.