Ep 03 – Chris Garrett – DocDoc – A Legitimate Desire To Change the HealthCare Industry


Michael Waitze worked in Global Finance for more than 20 years, employed by firms like Citigroup, Morgan Stanley and Goldman Sachs, primarily in Tokyo.  Michael lived and worked in Tokyo from February 1990 until December 2011.  Michael always maintained a particular focus on how technology could be used to make businesses more efficient and to drive P/L growth. Michael is a leader in the digital media space, building one of the biggest and fastest-growing podcast listener bases in the region.  His AsiaTechPodcast.com show has listeners in more than 170 countries and his company, Michael Waitze Media produces some of Asia’s most popular podcasts.

Chris Garrett heads DocDoc's strategy and business operations in Malaysia and Hong Kong. He is the former Business Development Director of International SOS, the world's largest medical assistance company. His experience ranges across the healthcare spectrum, including setting up complex medical services for some of the most remote projects in the world, supporting clients during terrorist attacks, violent riots, and the search for MH370, as well as spearheading corporate health and wellness initiatives in the region. His mission is to deliver real-world value in healthcare.

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Chris Garrett is the Country Head for Hong Kong and Malaysia at DocDoc. Chris’ history in Asia is long and varied. Originally from the United States, Chris’ grandfather first travelled to Southeast Asia in 1960 by boat. After graduating from university in the United States, Chris wanted to return to Asia and secured a position with International SOS, the world’s leading medical and security risk services company.  His experience working at International SOS makes Chris a leading expert in the healthcare field in Asia. In this conversation, Chris generously shares his very personal life story and his deep belief in the DocDoc business model.

Committed to delivering value to clients and patients, Chris joined Singaporean HealthTech startup DocDoc, a patient empowerment company that is the result of a very personal crisis of its founder, Cole Sirucek and his co-Founder wife, Grace Park. DocDoc enables patients to find the right care at the right time and create radical transparency in healthcare. The Company is collecting individual data on the ground from doctors with a baseline of 500 data points per doctor. DocDoc then uses predictive analytics to generate a doctor discovery report.

Chris explains some of the issues he discovered with health insurance providers and talks about how partnerships between HealthTech companies and health insurers can lead to a win-win situation and deliver value to customers. He shares how DocDoc is talking to incumbents in Asia as well as Asian InsurTechs and the challenges they are facing and gives his opinion on why incumbents may fail to innovate.

Episode 3