Ep 11 – Zal Dastur – co-Founder and COO, Lucep – It Skews the Advantage Hugely to the First or Second


Michael Waitze worked in Global Finance for more than 20 years, employed by firms like Citigroup, Morgan Stanley and Goldman Sachs, primarily in Tokyo.  Michael lived and worked in Tokyo from February 1990 until December 2011.  Michael always maintained a particular focus on how technology could be used to make businesses more efficient and to drive P/L growth. Michael is a leader in the digital media space, building one of the biggest and fastest-growing podcast listener bases in the region.  His AsiaTechPodcast.com show has listeners in more than 170 countries and his company, Michael Waitze Media produces some of Asia’s most popular podcasts.

Zal Dastur

Zal is the founder Lucep. Lucep is a mobile app that helps connect a businesses digital marketing channels such as your website, social media, lead ads and email campaigns directly to your sales agents that are using the app. The agent gets an instant notification along with information on what the prospect is interested in.

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Zal Dastur is the Chief Operating Officer and co-Founder of Lucep.  Lucep focuses on developing mechanisms that enhance the engagement of customers to sales teams based on leads generated from digital channels. Having been in the field of Sales and Marketing for 12 years, Zal recognized the lack of effective mechanisms for managing and distributing online leads for businesses. He then decided to create an omnichannel management system as a solution.

Established in 2013, Lucep provides a software based on Uberizing system which involves agents responsible for a territory of products getting lead data and analytics based on their response of availability. It has recently developed a feature called social sharing to generate more leads to agents as well as increasing responsiveness through the concept of content sharing on social media.

Zal points out the trend of digitization of the insurance industry as customers now have access to information and the power to make informed decisions on their purchase. He also notes how insurance companies are trying to decide whether to develop tools to funnel connections between customers and sales agents by establishing an in-house team or to buy third-party products that sit outside their core.

Author: Chadhaporn Angpraphapornchai

Companies mentioned in this episode: Lucep, Uber, AIA, Prudential, Aetna

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Episode 11