Ep 12 – Julie Jung-Eun Kim – Founder & CEO SmallTicket – Micro-segmented Groups Are Very Attractive


Michael Waitze worked in Global Finance for more than 20 years, employed by firms like Citigroup, Morgan Stanley and Goldman Sachs, primarily in Tokyo.  Michael lived and worked in Tokyo from February 1990 until December 2011.  Michael always maintained a particular focus on how technology could be used to make businesses more efficient and to drive P/L growth. Michael is a leader in the digital media space, building one of the biggest and fastest-growing podcast listener bases in the region.  His AsiaTechPodcast.com show has listeners in more than 170 countries and his company, Michael Waitze Media produces some of Asia’s most popular podcasts.

Jung Eun Kim

Smallticket Accenture Sullivan and Cromwell HK Northwestern Univ. School of Law, ALL.M. London School of Economics, LL.M. BPP Law School Ewha Women Univ. LL.B and Master of law.

This episode is brought to you by:

Julie Jung-Eun Kim is the Founder & CEO of Smallticket, the first InsurTech in South Korea with the goal of reaching new generations of customers through customized and personalized insurance offers that respond to interests of a group from the age of 20s to 30s. Prior to establishing Smallticket, Julie graduated from Northwestern University in Business Law and came back to Korea where she realized the changes in the insurance industry and the adaptive potential of P2P insurance to Korea market.

Julie mentions the marketing shift from push to pull in the insurance business due to the changes in customer behaviors of the younger generations who share negative impressions on the insurance industry. As a response, she decided to start Smallticket as a customized insurance company to fulfill customer needs overlooked by big existing financial companies who she calls “Bigtickets.”

Julie explains the key to the success of Smallticket in bringing generations that once disregarded the insurance industry to become more interested in the platform. She also discusses the growing InsurTech scene and the gender issues she personally encounters as the lack of acknowledgment of female CEOs is still apparent in South Korea.

Companies mentioned in this episode:

Smallticket, Shinhan Life Insurance, Hanwha Insurance, True Digital Park, BOI, NIA

Author: Chadhaporn Angpraphapornchai

Episode 12